Strategic Consulting Services
A Proven Visionary Team that Translates Business Strategies into Maximum Profits.Commercial Financing Programs
Strategic Consulting Services
Partner Referral Arrangements
Adding Experience to Strategic Planning
We help our client by giving them the financial, technical and expert resources to meet their goals.
Upcoming Events
February 2022 – LendIt Fintech- NEXUS DEALMAKERS SUMMIT
March 16-18 2022 – Ignite 2022
March 24 2022 – Debanked Connect Miami
May 18 2022 – Milwaukee Brewers vs. Atlantic Braves
ERC has been utilizing Zenarate as part of our overall orchestration called Symphony for the last 4 months. Symphony is ERC’s orchestration of hiring and training new talent in an elaborate composition typically in four movements. Those movements are attraction, selection, tethering and training.
Zenarate is an integral piece of our training program, allowing our team members the opportunity to hone their skills through AI, versus live customer interactions. By following the call scripts through Zenarate, ERC’s team members have the ability to learn from mistakes in a safe environment. A key to the success of Zenarate for ERC is the daily reporting exposing the highs and lows of the previous day’s practice sessions. This reporting allows the training team targeted coaching opportunities for each team member daily. The focus of these coaching sessions include areas of opportunity and to celebrate success and growth day over day. ERC has seen a reduction in training attrition since the introduction of Zenarate into our training program, which is attributed to team members seeing early success and having hands-on practice.
Not only does Zenarate play a part in ERC’s training program, but is a piece of our tethering movement. Our recruiting team is able to speak to Zenarate during our hiring process, assuring potential candidates the use of tools that will help ensure their success. Selling Zenerate during the hiring process gets potential team members excited to join ERC and use this impressive technology in their training. This has shown an increase in offer to show rates for our talent acquisition team. Zenarate is often asked about Day 1 onboarding with new team members curious when they get to use it.
ERC has seen such success in our current programs where we are using Zenarate, we are now looking to expand the scope of programs we utilize it on.
ERC highly recommends the implementation of Zenarate. The Zenarate team is a pleasure to work with, and is highly responsive to questions and has a fast turnaround on requested changes.
Fake IRS Agent Scam Targets Public, Even Feds, While Identity Theft Tax Fraud Is Rampant
Senate testimony shows just how serious fraudsters are at tax time, and just how easy it is for them to get your tax refund. The plan is frighteningly simple. Steal Social Security numbers, file tax returns showing false refund claims, and have the refunds...
5 Certain Ways to Engage Employees During Uncertain Times
When was there ever a time that wasn’t uncertain? Whether we want to admit it or not, we are experiencing times of tremendous change as markets rapidly evolve and global influence becomes more prominent. It’s a time requiring us to think differently about how we...
5 Steps to Effectively Leading Your Company
In the last three years, I’ve transitioned from being an auditor at a public accounting firm to a successful franchise owner of a million-dollar business. The company operates seven days a week in New York City. Running a business in the concrete jungle requires...