Strategic Consulting Services

A Proven Visionary Team that Translates Business Strategies into Maximum Profits.
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Commercial Financing Programs

Visionary and predictable strategic planning based on accurate ROI budget and timeline forecasting.

Strategic Consulting Services

Reliable, accurate and practical appraisals of assets based on collateral and cash flow valuations.

Partner Referral Arrangements

Accurate accounting analysis and modeling to enhance your profit margin and enhance your exit value.

Adding Experience to Strategic Planning

We help our client by giving them the financial, technical and expert resources to meet their goals.

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Upcoming Events

February 2022LendIt Fintech- NEXUS DEALMAKERS SUMMIT

March 16-18 2022Ignite 2022

March 24 2022 Debanked Connect Miami

May 18 2022 Milwaukee Brewers vs. Atlantic Braves

 

ERC has been utilizing Zenarate as part of our overall orchestration called Symphony for the last 4 months.     Symphony is ERC’s orchestration of hiring and training new talent in an elaborate composition typically in four movements.   Those movements are attraction, selection, tethering and training.

Zenarate is an integral piece of our training program, allowing our team members the opportunity to hone their skills through AI, versus live customer interactions.    By following the call scripts through Zenarate, ERC’s team members have the ability to learn from mistakes in a safe environment.    A key to the success of Zenarate for ERC is the daily reporting exposing the highs and lows of the previous day’s practice sessions.    This reporting allows the training team targeted coaching opportunities for each team member daily.   The focus of these coaching sessions include areas of opportunity and  to celebrate success and growth day over day.   ERC has seen a reduction in training attrition since the introduction of Zenarate into our training program, which is attributed to team members seeing early success and having hands-on practice.

Not only does Zenarate play a part in ERC’s training program, but is a piece of our tethering movement.    Our recruiting team is able to speak to Zenarate during our hiring process, assuring potential candidates the use of tools that will help ensure their success.    Selling Zenerate during the hiring process gets potential team members excited to join ERC and use this impressive technology in their training.    This has shown an increase in offer to show rates for our talent acquisition team.   Zenarate is often asked about Day 1 onboarding with new team members curious when they get to use it.

ERC has seen such success in our current programs where we are using Zenarate, we are now looking to expand the scope of programs we utilize it on.

ERC highly recommends the implementation of Zenarate.   The Zenarate team is a pleasure to work with, and is highly responsive to questions and has a fast turnaround on requested changes.

CEO and President William S. Kolz Earns CRCP Status

CEO and President William S. Kolz Earns CRCP Status

Kolz Associates, LLC, a strategic consultant services firm, is proud to announce that our CEO and President William (Bill) Kolz has earned the designation of Certified Receivables Compliance Professional from DBA International.  Mr. Kolz earned this designation after...

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12 Resolutions That Could Save Your Identity in 2016

12 Resolutions That Could Save Your Identity in 2016

Another New Year is upon us. Bring on another raft of resolutions I say! I mean, what would a New Year be in the absence of resolutions? As Aldous Huxley wrote in Time Must Have a Stop, “Hell isn’t merely paved with good intentions; it’s walled and roofed with them....

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